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Frequently Asked Questions
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Frequently Asked Questions

About VIPA

 

Facilities & Services

 

Port Projects

 

Security

 

Travel Arrangements

 

Media & Public Inquiries

  • How to I request public documents from the Port Authority?

  • What do I need to do to host a public function (concert, art show, etc.) on Port Authority property?

  • What do I need to do a film shoot at any port facility?

  • Where can I find information about recent actions and policies established by the Authority's governing board of directors?

  • Is VIPA a member of any professional societies/organizations?

  • Is VIPA involved in any community activities?

  • Who do I contact to ask for a donation or free use of VIPA's property?

  • Can I find information about VIPA on any social media sites?

  • Where can I find information about upcoming Port Authority events?

 

All Other Questions

  • Please refer your questions to the VIPA Public Relations Office: info@viport.com.


 

ABOUT VIPA

 

How do I contact VIPA Board members?

To contact VIPA Board members, write to:
Virgin Islands Port Authority
Governing Board of Directors
P. O. Box 301707
St. Thomas, VI  00803-1707
Tel: (340) 774-1629 ext. 6601
Fax: (340) 774-0025

Click here for the names of our current Board Members.

 

How can I arrange to have a meeting with the VIPA Board members and/or the VIPA executive director?

To schedule to meet with the VIPA Board and/or executive director, please call the executive office at (340) 774-1629 ext. 6601.

 

When does the VIPA Governing Board of Directors meet?

The VIPA Governing Board meetings are held on the third Wednesday of each month and are open to the public under the Sunshine Law of the Territory.  Click here for a schedule of VIPA events.

 

Where can I find a listing of the various departments within the Virgin Islands Port Authority?

The VIPA Directory provides mailing addresses, telephone, fax and e-mail addresses for all the divisions and offices within the agency.

 

How can I find historical documents and photos about the Virgin Islands Port Authority?

Contact the VIPA Public Relations Office to request historical or current information about VIPA, or copies of photos of VIPA facilities. You may send an E-mail to info@viport.com or call (340) 774-1629 ext. 6639.

 

Where can I download copies of VIPA forms (rentals, aircraft overnight parking applications, etc.)

We are currently working on making all VIPA forms available online.  The following forms are available for download from this Web site:

 

Where can I find information about employment with VIPA?

You may find information about working for the Virgin Islands Port Authority on our Web site at www.viport.com/jobs.  You may also call our Human Resources department at (340) 774-1629 ext. 6676.

 

Where are the U.S. Virgin Islands located?

The U.S. Virgin Islands are a territory owned by the United States of America.  The territory consists of about 50 cays and islands.  The main islands are St. Croix, St. John, St. Thomas and Water Island.  The latitude and longitude measurements for the U.S. Virgin Islands are: 18 20N, 64 50W.

 

 


 

FACILITIES & SERVICES

 

How can I rent space at the airports or marine facilities owned by the Virgin Islands Port Authority?

Please visit our Leasing section for complete information on the procedure and requirements to lease VIPA-owned facilities.

 

Are storage lockers available at VIPA's airports or marine ports?

We are sorry, due to security regulations there are no storage lockers at any of the VI Port Authority's airports or seaports.  We regret any inconveniences this may cause.

 

How can I arrange for a tour of VIPA facilities?

All requests for tours of VIPA facilities must be submitted in writing.  Please send your letter of request to:

Public Information Officer
Virgin Islands Port Authority
P.O. Box 301707
St. Thomas, VI  00803-1707
Tel: (340) 774-1629 ext. 6639
Fax: (340) 774-0025
E-mail: info@viport.com

In your written request, please include:

  • your full name, your title and the name of your company;

  • a telephone number, fax number and/or e-mail address where you may be reached; and

  • the number of persons that will be attending the tour.

  • If you are arranging a tour for a school group or group of children, please include the age range of the children and the number of chaperones that will accompany the children.

 

Who should I contact to report problems at any Virgin Islands Port Authority facility?

St. Thomas Airport St. Croix Airport
Mr. Jose Nazario
Airport Manager
Cyril E. King Airport
P. O. Box 301707
St. Thomas, VI   00803-1707
Tel: (340) 774-1629 ext. 660
Tel: (340) 774-5100
Fax: (340) 774-5594
E-mail: jnazario@viport.com 
Mr. David W. Mapp
Assistant Executive Director
P. O. Box 1134
St. Croix, VI 00821
Tel: (340) 778-1012
Fax: (340) 779-3020
E-Mail: dmapp@viport.com
St. Thomas/St. John
Marine Facilities
St. Croix Marine Facilities
Mr. Kelvin Industrious
Marine Manager
P. O. Box 2216
St. Thomas, VI 00803
Tel: (340) 774-2250
Fax: (340) 777-9694
E-Mail: kindustrious@viport.com
Mr. John Payne
Marine Manager
P. O. Box 1134
St. Croix, VI 00821
Tel: (340) 778-3131
Fax: (340) 778-1176
E-mail: jpayne@viport.com
Security - St. Thomas/St. John Security - St. Croix
Chief Edred Wilkes
Territorial Law Enforcement Chief
Tel: (340) 774-1629, ext. 6659
Precinct: (340) 714-6691
Fax: (340) 714-1494
E-mail: ewilkes@viport.com
Port Police Chief
Tel: (340) 778-1012
Fax: (340) 719-4378
E-mail: lflynn@viport.com
Billing/Tenant Related Issues - All Islands  
Denise M. Mills
Director of Property Management
P.O. Box 301707
St. Thomas, VI  00803-1797
Tel: (340) 774-1629 ext. 6609
Fax: (340) 774-0025
E-Mail: dmills@viport.com 
 
Department of Tourism Helpline  

Report any travel-related problems while visiting our islands:

Emergency: 911
Department of Tourism Helpline:
St. Croix (340) 772-0357
St. John (340) 776-6450
St. Thomas & Water Island (340) 774-8784
 

 

What parking accommodations are available at VIPA ports?

You can find information about airport parking or seaport parking on our Web site.


PORT PROJECTS

Where can I find bid documents VIPA is advertising?

Bid documents can be downloaded from our Web site.  If the bid document you are searching for is not on our Web site, please contact our public relations office at (340) 774-1629 or info@viport.com

 

Who do I contact for information about VIPA bids?

Please contact our public relations office at (340) 774-1629 or info@viport.com for information about bids.

 

What improvements are underway or planned for VIPA's port facilities?

A list of our current projects is available on our Web site.

 


SECURITY

 

My vehicle was towed. What are the fees and where is the impound lot?

The security section of our Web site has information about VIPA's parking policy and procedures to follow if your vehicle has been towed from any VIPA facility.  You may also find information about You can find information about airport parking or seaport parking on our Web site.

 

How do I obtain a badge to work on VIPA property?

Applications and forms to obtain a VIPA badge are not available online.  Please contact our security offices to obtain a badge to work on VIPA property.   On St. Thomas or St. John, call (340) 774-1629 and on St. Croix call (340) 778-1012.

 

In the event of an emergency at any VIPA port facility (storm, accident, etc.), what must travelers do?

In the event of a storm, travelers are urged to contact their airlines, cruise line, ferry service provider, etc. directly for accurate information.  We have provided a list of tips on our Web site to prepare for a storm.

 

 


TRAVEL ARRANGEMENTS

 

Where can I find flight schedules to and from the U.S. Virgin Islands?

In the interest of accuracy, the Virgin Islands Port Authority does not publish flight or ferry/barge schedules on its Web site.  Please contact the service providers directly for schedule information.  A listing of all airlines that fly to the Virgin Islands, and ferry, barge and shipping companies are provided here on this site.

 

Where can I find ferry and/or barge schedules to and from the U.S. Virgin Islands?

In the interest of accuracy, the Virgin Islands Port Authority does not publish flight or ferry/barge schedules on its Web site.  Please contact the service providers directly for schedule information.  A listing of all airlines that fly to the Virgin Islands, and ferry, barge and shipping companies are provided here on this site.

 

What airlines fly to St. John, U.S. Virgin Islands?

There is no airport on the island of St. John  If you are flying to the U.S. Virgin Islands and wish to visit St. John, you would first fly to Cyril E. King Airport on the nearby island of St. Thomas, USVI.  There are two ferry docks on St. Thomas which provide service to and from St. John daily: 

Option 1: The W. E. Blyden Terminal located in downtown Charlotte Amalie is about 5-7 minutes from the Cyril E. King Airport on St. Thomas.  However, the ferry ride from Charlotte Amalie to St. John is about 30 minutes.

Option 2:  The Red Hook Marine Facility is located on the eastern end of the island.  It takes about 15-25 minutes (depending on the traffic and time of day) to get from the Cyril E. King Airport (western end of the island) to the Red Hook dock (eastern end of the island).  However, the ferry ride from Red Hook to St. John is about 15 minutes.

 

What companies ship merchandise to the U.S. Virgin Islands?

Please visit our download our marine services brochure for information on companies that ship merchandise to and from the U.S. Virgin Islands.

 

What documents do I need to enter the U.S. Virgin Islands?

A U.S. passport is not required for direct travel within the United States of America from any of the 50 states (including Hawaii, the District of Colombia or Alaska) or any of its territories (including Guam, Puerto Rico, Northern Mariana Islands, American Samoa and Swains Island) to the United States Virgin Islands. 

However, if you are entering the U.S. Virgin Islands from a foreign destination, you may be required to show a U.S. passport.

Adult passengers (18 and over) are required to show a U.S. federal or state-issued photo ID that contains the following: name, date of birth, gender, expiration date and a tamper-resistant feature in order to be allowed to go through federal checkpoint and onto their flight.  Passports are an accepted form of identification but are not mandatory for domestic travel at this time.  For more information on domestic or foreign arrival requirements as it relates to your visit to the Virgin Islands, please visit http://travel.state.gov.


How early should I arrive at the airport for my departure flight?

Travelers are advised to arrive at least two hours before the scheduled flight departure time to allow adequate time to check bags and clear the security checkpoints prior to boarding.  It is a good idea to verify departure requirements and travel documents with your airline before arriving at the airport.

Questions about U.S. Customs, U.S. Coast Guard, Immigration or TSA Related Issues

The Port Authority is not responsible for rules and regulations of federal agencies such as U.S. Customs and Border Protection, Immigration, the Transportation Security Administration or the U.S. Coast Guard.  In the interest of accuracy, please refer your questions about federal regulations to the respective agencies as their mandates change from time to time:

   

Virgin Islands Port Authority
8074 Lindbergh Bay
P.O. Box 301707
St. Thomas, U.S. Virgin Islands  00803-1707
Tel: (340) 774-1629  Fax: (340) 774-0025
info@viport.com / www.viport.com 
Developed by the VIPA Public Relations Department